Expertise

Start the Journey to a

High Reliability
Healthcare Organization

What is a High Reliability Organization?

Leadership Commitment

Prioritize High reliability at all levels of leadership

Patient Centeredness

Focus on Patients Safety & Quality of Care Experience

Culture of Safety

Commit to Safety & harm Elimination

Continuous Process Improvement

Advance innovative solutions & Spread leading Practices

Let Us Help You Deliver Clinical Excellence for Every Patient, Every Day

Impact of
Medical
Errors

439,990
Patients

Die In US Hospitals Every Year.

That is Equal to
4
Planes Crashing Every Day!
Drag
Old Culture

Lift
Leadership Commitment

Gravity
Normalization Of Deviance

Thrust
Culture of Safty

How Do We Train for High Reliability?

Sensitivity to Operatons

Be mindful of how People, Processes & Systems impact outcomes.

Deference to Expertise

Seek Guidance from those with the most relevant Knowledge & Experience

Preoccupation with Failure

Drive ZERO Harm by anticipating & addressing risks

Reluctance to Simplify

Strive to Understand complexities & address root causes

Commitement to Resilience

Leverage Past Mistakes to learn, grow, and improve process

to Clinical Operation Excellence

Today